1. WHY DOES MY ALARM KEEP BEEPING ?
ONE BEEP PER MINUTE (Low battery warning)
Low battery warning will probably start at night when the batteries are at their coldest. As the battery continues to get weaker the beeping will become more frequent until it is doing it at all times of day. The battery is not replaceable so replace the alarm. If the alarm is less than 10 years old, contact the installer or the FireHawk Safety.
TWO RAPID BEEPS PER MINUTE (Fault signal)
If the alarm is less than 10 years old, contact the installer or FireHawk Safety.
REPEATING SERIES OF FOUR BEEPS WITH A RED LED (Full alarm)
EVACUATE THE PROPERTY AND CALL THE EMERGENCY SERVICES
REPEATED NUISANCE FULL ALARM
If you have been advised by an approved Gas Safe Engineer that you have had a nuisance alarm – Contact FireHawk Safety for further information and guidance.
2. WHY IS THERE A FLASHING YELLOW LIGHT ON MY ALARM?
THIS IS A FAULT! If the alarm is less than 10 years old, contact the installer or FireHawk Safety
3. RADIO LINKING ISSUES
MY ALARM WILL NOT SOUND THE OTHER ALARMS DURING A TEST
Re-pair to RF-LINK alarm system. If all attempts fail contact FireHawk Safety
MY ALARM WILL NOT PAIR OR CONNECT TO OTHER ALARMS
Re-pair to RF-LINK alarm system. If all attempts fail contact FireHawk Safety
ALWAYS read the manual and make sure you understand the CO Alarm lights and sounds
Telephone: 01322 342238
TECHNICAL HELPLINE 0800 008 6568
Text on 07885 831239